Sample Policy

Free Samples
LogoStoreUSA is pleased to offer FREE samples to our customers who decide to place their final order with us. The Free Sample Offer is available for all promotional products, promotional items, and corporate gifts.

Here’s how it works:

1.Place a sample order online or by phone.
2.You will have a 10-day trial period to review the sample.
3.If decide to place your final order with us, the sample is free.

It's that simple. What are you waiting for? Call us today.

Terms and Conditions:
Offer does not apply to express shipping or international shipping outside the continental US.

If you decide not to place an order with us, you may return the sample or you have the option to keep the sample at your own expense. LogoStoreUSA has the right to charge your credit card for the sample after the 10-day trial period has expired.

For multiple sample orders, the Free Sample Offer applies to any final order that corresponds to the same sample you requested (limit one Free Sample, per style and design). All other samples must be returned to LogoStoreUSA.

Returning Samples
Sample can be returned under the following conditions:

• Samples cannot be a food or drink item.
• Samples are undamaged and in original condition.
• Samples must be returned within 10 days from date of delivery.
• Samples must have original tags, stickers and any other packaging material it was sent with.

If you have any questions or comments, please call your customer service representative at 800.373.0099 or email us at ideas@LOGOSTOREUSA.COM .

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2. I can’t seem to locate the item(s) I want on the site. Do you have more?

Although we maintain a large selection online, we actually have over 800,000 items available. Just contact us, explain what you are looking for, and we will provide you with the information you desire.

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3. I want to place an order, but I have some questions. What can I do?

Customer service is our #1 Priority. Just give us a call toll free at 1-800-373-0099 and one of our sales/service representatives will be happy to answer your questions and take your order over the phone.

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4. What are promotional products?

Promotional products are items used to promote a product, service or company program including advertising specialties, premiums, incentives, business gifts, awards, prizes, commemoratives and other imprinted or decorated items.

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5. How is promotional products marketing used?

Since promotional products can be used alone or integrated with other media, there are virtually limitless ways to use them. Popular programs cited most often by industry consultants are business gifts, employee relations, orientation programs, corporate communications and at tradeshows to generate booth traffic.

They're also effective for dealer/distribution programs, co-op programs, company stores, generating new customers or new accounts, nonprofit fundraising, public awareness campaigns, and for promotion of brand awareness and brand loyalty. Other uses include employee incentive programs, new product or service introductions, and marketing research for survey and focus group participants.

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6. What kinds of promotional products are available?

There are literally tens of thousands of different types and styles of promotional products. In many cases, it's even possible to obtain custom items that aren't found in any catalog. Examples of common items include: apparel, pens, calendars, coffee mugs, calculators, key chains, desk accessories and memory sticks.

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7. What does research show about promotional products?

According to a 2005 study conducted by Georgia Southern University, recipients of promotional products have a significantly more positive opinion of a business through: more positive overall image, more positive perception of the business, higher likelihood of recommending the business as well as a higher likelihood of patronizing the business.

A 2004 study of business travelers at DFW Airport revealed that 71 percent of business people reported having received a promotional product in the last 12 months. Of that group, 33.7 percent had the item on their person and 76.1 percent could recall the advertiser's name! 52 percent of that group did business with the advertiser after receiving the promotional product and 52.1 percent reported their impression of the advertiser was more favorable after receiving the item.

Recipients of promotional products remember the advertiser's name. A study by Schreiber & Associates (Peoria, IL) showed that 39 percent of the people receiving a promotional product could recall the name of the advertiser as long as six months after they received it.

Promotional products are ideal for creating awareness among a selected audience. Southern Methodist University conducted a study to measure attendee awareness of product demonstrations in three university communities. They found that selective distribution of promotional products outpulled school newspaper advertising by a ratio of two-to-one.

Promotional products, used as dimensionals in direct mail solicitations, can boost response rates by up to 75 percent, according to a study by Baylor University.

Customers reorder faster and more often when promotional products are used instead of coupons. In a study by Southern Methodist University, customers receiving promotional products reordered up to 18 percent sooner than those who received coupons and up to 13 percent sooner than those who received no promotion.

Promotional products effectively reinforce employee sales contests, too. A Baylor University study of month-long sales contests in retail establishments indicates that contests reinforced by periodic distribution of promotional products were cost-effective and outperformed non-stimulated contests by up to 50 percent.

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